The Pomegranate Boutique will happily provide store credit for all new items-- which means unworn, unwashed, and unused--within 24 days of the original purchase date with receipt and original tags attached.
All accessories and lifestyle items are considered final sale.
We do not do returns.
After inspection for signs of wear or use, if the item is deemed to be in returnable condition, a store credit will be issued. The package must be postmarked and sent back within 24 days of the original delivery or purchase date.
Please email us at firstname.lastname@example.org before sending anything back. We will refuse any items sent back to us without an email and form being filled out first. If any item is deemed to not be in returnable condition, your items will be shipped back to you at your expense and no store credit will be issued, including shipping costs. The Pomegranate Boutique reserves the right to refuse a store credit if the item appears to be damaged by the customer.
If an item is damaged upon arrival, please let us know via email (email@example.com) within 5 days and refrain from using, washing, or wearing the item. Items sent back that have been washed or worn will not receive store credit. After said 5 days The Pomegranate Boutique is no longer responsible.
All sale items are final sale-- this includes but is not limited to flash sales, coupon codes, store credit codes, markdowns, & popup shops. Any purchases made during a sale or with a discount code of any kind cannot be returned for store credit or exchanged.
All customers are responsible for all shipping and handling costs of their purchases, returns & exchanges; these charges are non-refundable.
Please note: when shipping your item back to us, we highly recommend that you use a delivery confirmation and track your package. We are not responsible for lost exchanges/returns. Once your return is received allow up to 7 business days for processing.
Due to the fast selling nature of our items we do not offer exchanges, only store credit. If you need a different size in the same item you can use your store credit toward that or any other item on our site.
Please note our brick and mortar hosts two women boutiques. Items bought with The Pomegranate Boutique can only be returned for store credit at The Pomegranate Boutique. Each boutique is independently owned and operated.
Your store credit never expires.